There are messages hidden in communication!
It's impossible to not communicate. Not only when we speak or write, but also with every facial expression, eye movement, tone of voice or even silence, we are communicating. Every behavior and interaction is communication. Every communication sends a message. We are usually unaware of the underlying messages we are sending when we communicate. Messages hidden in communication need to be unveiled because people react and respond to them no matter what the intention of the sender is. If a message comes across like a threat, the listener will get triggered and will automatically react with discomfort, and will become defensive.
Messages hidden in communication have a direct effect on how people respond and react to us. If we desire to stop defensiveness in our communication and in our relationships with others, we need to unveil the messages hidden in communication.